What does PACS do?
PACS is a leading national provider in post-acute healthcare, skilled nursing, and senior living services. We partner with healthcare facilities across the United States to deliver a comprehensive range of clinical services, including long-term and short-term post-acute care, memory care, rehabilitation, assisted living, and independent living. Our commitment extends beyond clinical care—we also provide robust back-end support services such as administrative, technology, training, and compliance resources. This support empowers our facilities to focus on delivering high-quality care and exceptional outcomes for patients and residents. Learn more about PACS Services here.
How is PACS elevating healthcare?
PACS elevates healthcare by redefining how post-acute care, skilled nursing, and supportive services are delivered, supported, and experienced across its national platform. The organization focuses on improving clinical outcomes, strengthening local facility operations, and building a workforce culture rooted in excellence and compassion. Specifically, this includes
- Localized, high-performing post-acute care operations. PACS uses a localized healthcare model that balances strong national support with local autonomy, empowering facility leaders and clinical teams to deliver exceptional patient care. This approach enables high-quality post-acute care, operational efficiency, and meaningful professional growth across our facilities.
- Advancing clinical outcomes through innovation. PACS drives improved patient outcomes through clinical advancements, wound care innovation, enhanced EHR processes, and evidence-based care strategies. By strengthening documentation, medical record workflows, and interdisciplinary coordination, PACS helps provide safer, more effective, and more personalized care.
- Creating a positive, people-first culture. PACS fosters a workplace where team members are motivated, supported, and proud of their work. With a strong, celebratory, and values-driven culture, PACS prioritizes the well-being of residents, families, and staff. This commitment helps attract and retain compassionate professionals who elevate the standard of skilled nursing and post-acute care every day.
What is post-acute care?
Post-acute care is healthcare after a hospital stay that is focused on helping patients recover, regain independence, and improve their overall health. PACS Group delivers post-acute care at more than 300 affiliated skilled nursing facilities nationwide, offering clinical expertise, therapy services, and comprehensive support to help patients transition safely from hospital to home or long-term care.
In which states does PACS operate?
Today, PACS operates 323 facilities employing over 47,000, and serving over 31,000 patients and residents daily. PACS currently serves patients nationwide across 17 states: Alaska, Arizona, California, Colorado, Idaho, Kansas, Missouri, Nebraska, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Washington.
What senior living services does PACS offer?
PACS supports over 30 senior living communities across the United States, providing safe, clean, affordable, and high-quality residential care for older adults. These communities offer assisted living, independent living, memory care support, and additional services designed to promote comfort, dignity, and well-being as residents age. Each community is supported by PACS Services, which delivers operational, clinical, staffing, and administrative resources, enabling local teams to focus on delivering exceptional care and enriching the daily lives of their residents.
Who is PACS?
PACS is a holding company with operating subsidiaries that provide skilled nursing, senior living and other ancillary services. Our mission is to revolutionize the delivery, leadership, and quality of post-acute care nationally. PACS focuses on elevating the delivery, leadership, and quality of post-acute care nationwide through strong local operators supported by robust national resources
When was PACS founded? By whom?
PACS was founded in 2013 by Jason Murray and Mark Hancock, beginning with just two skilled nursing facilities. Since then, it has grown into a national post-acute care platform with facilities nationwide, supported by tens of thousands of dedicated healthcare professionals.
What is PACS Services?
PACS Services is the centralized back-office and operational support model that strengthens the PACS network of skilled nursing facilities and senior living communities. The PACS Services team provides comprehensive resources including legal, financial, human resources, marketing, technology, compliance, and clinical support allowing each facility to focus on its core mission of delivering high-quality patient and resident care.
What is the PACS model?
The PACS Model is a locally led approach supported by national-scale resources. Under this model, skilled nursing and senior living teams operate with local autonomy while receiving robust administrative, clinical, and operational support from PACS Services. This hybrid structure helps facilities deliver personalized, community-based care while benefiting from the efficiencies, expertise, and training provided by a national post-acute care platform.
How does PACS maintain compliance with regulatory, state, and federal guidelines across its network of facilities?
PACS is committed to maintaining strong, consistent compliance across all facilities and remains focused on meeting the expectations set by state, federal, and CMS regulators. The organization uses a multi-layered approach that includes a dedicated compliance team, state-specific regulatory guidance, and clear company-wide policies designed to support both residents and team members. We prioritize ongoing education and training, encourage open communication, and provide an anonymous reporting hotline so concerns can be raised without hesitation. PACS also works closely with legal and regulatory professionals to stay aligned with state, federal, and CMS requirements. While compliance is an ongoing effort, we remain focused on continuous improvement and accountability across our entire network.
What is the PACS Administrator in Training (AIT) program?
The PACS Administrator in Training (AIT) program is a comprehensive leadership development pathway for individuals seeking to become licensed skilled nursing facility administrators. Participants receive extensive instruction, hands-on experience, mentorship, and regulatory training designed to prepare them to lead skilled nursing operations effectively. The AIT program strengthens PACS’s model by developing knowledgeable leaders who understand compliance, patient care standards, team management, and the full scope of skilled nursing facility operations. The AIT program helps localized healthcare thrive.
